Last Updated: 31 Jul 2023

At DareBuys, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return and refund process.

1. Return Conditions

• You can return any unused and undamaged products within 10 days from the date of delivery.
• The product must be in its original, unopened packaging with all labels and tags intact.
• Products that show signs of use or damage, or are missing parts or packaging, cannot be returned.

2. How to Return an Item

• To initiate a return, please contact our customer service team at [your contact email] with your order details. We will provide you with return instructions.
• Please ensure that the item is securely packed to prevent damage during return shipping.

3. Shipping Costs

• Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service for your return to ensure the product reaches us safely.

4. Refund Process

• Once we receive and inspect the returned item, we will process your refund.
• If the return meets all conditions, we will issue a full refund to your original payment method.
• Refunds will be processed within 30 days of receiving the returned item.

5. Exchanges

• We do not currently offer direct exchanges. If you need a different size, colour, or product, please return the original item for a refund and place a new order.

6. Non-Returnable Items

• Some items are non-returnable, such as:
  • Perishable goods (e.g., food or plants)
  • Customised or personalised products
  • Items marked as final sale or clearance

7. Damaged or Faulty Items

• If your item is damaged or defective upon arrival, please contact us within 7 days of receiving the item. We will arrange for a replacement or a full refund, including return shipping costs.

8. Contact Us

For any questions about our Refund and Returns Policy, please reach out to us at:

DareBuys
Email: [email protected]